Warranty

Two year limited warranty The EPC Motor, EPC Controller, EPC Circuit Board and PWM Controller are free from defects in workmanship for two years from date of purchase.

One year limited warranty The heat exchanger and air handling unit (AHU) are free from defects in workmanship for one year from date of purchase.

Warranty

  • Applies only to system components and does not include connections, attachments, and other products or materials furnished by the installer
  • Applies only to the first purchaser at retail and excludes any damages caused by changes, relocation to, or installation in a new site
  • Does not cover any defects caused by failure to follow the installation and operating instructions furnished with the fan coil, local building codes, and good industry standards
  • Failure to correctly install the fan coil, or material related to the unit, may result in improper system performance and/or damages and will void this warranty

Terms and Conditions

  • The warranty is only valid if a regular, recognised maintenance regime has been carried out
  • Any repair performed under warranty must be approved by Hi-Velocity UK Ltd for this warranty to be valid
  • Hi-Velocity UK Ltd is not liable for any other damages, personal injury, or any other losses of any nature
  • The liability of Hi-Velocity UK Ltd is limited to and shall not exceed the cost of replacement parts and shall not include transportation to and from the factory, and field labour
  • Inoperative parts must be returned with serial number, purchase date, and a detailed description of the entire problem with a Warranty Return Form
  • This warranty replaces all other warranties expressed or implied